1. All prices on quotations, contracts and invoices are correct at the time of publishing, but are subject to change with seven days’ notice by the Company to the customer.

2. Services provided by the Company to the customer will vary depending on the customer’s needs and/or the Company’s recommendations. This is in the customer’s interest and can be changed with seven days’ notice by the Company to the customer. The services provided, and service dates and times will be deemed to have been agreed as soon as the customer accepts a quotation. From the time of acceptance of a quotation, a contract will be deemed to exist between the Company and the customer.

3. A quotation provided by the Company to the customer is valid until thirty-one days after “Date Sent”. If more than thirty-one days have elapsed since ”Date Sent”, the Company will need to refresh the quotation for services, which may require the Company to visit the customer’s site again. The customer will be deemed to have accepted a quotation, and its start date and duration (hereinafter called “quotation details”), when the customer has signed and returned the quotation, or accepted the quotation in some other reasonable way, such as by telephone call, email or text referring to the quotation. Once the quotation has been accepted by the customer, any subsequent amendment to the customer’s requirements, rescheduling of the start date or duration, or cancellation by the customer (hereinafter called “customer changes”) will incur for the customer a charge of 50% of the quotation value until seven days before the start date, whereupon customer changes will incur for the customer a charge of 100% of the quotation value.

4. When a customer has accepted the Company’s quotation, an invoice will be raised against the customer every four weeks covering the four weeks of services provided up to the date of invoice and payment is due seven days after the invoice date, unless agreed otherwise. The Company requires three months’ notice in writing (e.g.letter or email) from the customer for any change to the services provided, or service dates and times.

5. The direct engagement by the customer of an employee, agent or sub-contractor introduced and/or supplied by the Company, or the introduction by the customer of an employee, agent or sub-contractor to any third party resulting in an engagement renders the customer subject to the payment of an introduction fee calculated at 20% of the annual gross taxable remuneration and emoluments provided that the engagement takes place within a period of 12 months from the termination of the contract for services under which the employee, agent
or sub-contractor was last supplied, or if there was no contract for services, within 12 months of the introduction of the employee, agent or sub-contractor by the Company. Where the customer fails to inform the Company of the annual remuneration, the introduction fee will be calculated by multiplying the daily charge of the Company for the employee, agent or sub-contractor services by 44. No refund of the introduction fee will be paid in the event that the engagement subsequently terminates. VAT is payable in addition to any fee due.

6. In the event of the Company being unable to comply with its obligations by any cause beyond its reasonable control, its obligations will be suspended for the period it is unable to do so.

7. No variation, amendment or modification to these terms will be permitted without written agreement from the Company.

8. The Company’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance of the above shall be limited to the average invoice value. This includes its liability in respect of the acts or omissions of its employees, agents and sub-contractors.

9. The customer acknowledges that data relating to the quotation/s and services (to be) provided will be held and processed by the Company in connection with the above for a reasonable period of time.

10. These terms and conditions are governed and construed in accordance with English Law.

Taybray Ltd is company no. 6131247 registered in England and Wales. VAT registration number: GB 906 1640 45.

If you have any questions regarding our Terms and Conditions of Business, please email office@taybray.co.uk